AB POS Contactless Ordering
Frequently Asked Questions
1. What is AB POS Contactless Ordering?
AB POS Contactless Ordering is a digital ordering solution that allows customers to browse menus, place orders, and make payments using their smartphones—without the need for physical contact. It enhances efficiency, improves hygiene, and speeds up service.
2. How does it work?
Customers scan a QR code at their table or counter, access the digital menu, select items, customize their order, and pay online. The order is then sent directly to the kitchen or bar for preparation.
3. Do customers need to download an app?
No. AB POS Contactless Ordering is web-based, so customers can use it directly through their phone’s browser without installing an app.
4. What payment methods are supported?
The system supports multiple payment options, including credit/debit cards, mobile wallets (Apple Pay, Google Pay), and digital payment gateways.
5. Can customers split the bill?
Yes, customers can split the bill among multiple people or pay separately for individual items.
6. Is it secure?
Yes. AB POS uses encrypted payment processing to ensure safe and secure transactions.
7. Can the menu be updated in real-time?
Yes, businesses can instantly update menu items, pricing, availability, and promotions through the AB POS admin dashboard.
8. Can customers request modifications to their order?
Yes, customers can add notes for special requests (e.g., allergy warnings, ingredient modifications) before placing their order.
9. How does the restaurant receive orders?
Orders are received directly on the AB POS system, which can be viewed on kitchen displays, printers, or mobile devices.
10. Does AB POS Contactless Ordering support takeout and delivery?
Yes, businesses can enable dine-in, takeout, and delivery options for customers.
11. How much does AB POS Contactless Ordering cost?
We offer flexible pricing plans to suit different business needs:
- • Basic Plan – $29/month (Includes digital menu, QR code ordering, and payment processing)
- • Pro Plan – $49/month (Includes all Basic features plus order customization, split payments, and analytics)
- • Pro Plan – $49/month (Includes all Basic features plus order customization, split payments, and analytics)
Additional transaction fees may apply depending on payment processing providers.
12. How can a business get started with AB POS Contactless Ordering?
Businesses can sign up and integrate AB POS Contactless Ordering by contacting our sales team or visiting our website. Setup is quick, and we provide full onboarding assistance.